Support for customers in financial difficulty
We understand many of our customers are concerned about their finances in the current environment. To help them through these difficult times, we’re working hard to make sure our customers receive the tailored support they need.
If, for any reason, you have concerns about your ability to make your repayments or you’re coming to the end of a payment deferral period and wondering what happens next, please call 0330 207 6780 or email [email protected]. Tailored support is available and we encourage you to contact us so that we can discuss the options available to you based on your circumstances.
For advice and resources to assist you in managing your finances, please visit:
- MoneyHelper https://www.moneyhelper.org.uk/en/money-troubles/dealing-with-debt/use-our-debt-advice-locator
- MoneyHelper Money Navigator Tool https://www.moneyhelper.org.uk/en/money-troubles/coronavirus/use-our-money-navigator-tool
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